At Bijesh Softech ("Company", "We", "Us", "Our"), reachable via www.bijeshsoftech.online, we treat your privacy and enterprise data security with utmost importance. This Privacy Policy outlines the types of information we collect, how it is processed and protected, and your rights regarding personal data when accessing our client portal, software modules, and web development services.
1. Information We Collect
We collect information necessary to provide software blueprints, verify orders, manage client portal accounts, and offer technical assistance:
- Account & Profile Details: When you register on our client portal or request custom proposals, we collect your name, email address, phone number, and unique Client ID (`user_code`).
- Financial & Order Receipts: For software module orders, we collect transaction verification data such as 12-digit UTR numbers, payment gateway transaction IDs, and uploaded payment proof screenshots. We do not store raw credit card or bank account PINs on our servers.
- Technical & Telemetry Data: IP addresses, browser user-agents, session tokens, and access timestamps collected automatically to enforce security rate-limiting and prevent CSRF attacks.
2. How We Use Your Information
Your data is used strictly for operational, security, and service delivery purposes:
🔒 Strict Guarantee: Bijesh Softech does not sell, trade, or monetize your contact or business data with third-party advertisers or telemarketers.
- Service Delivery & Staging: Processing software module orders, verifying payment deposits, and deploying custom staging environments.
- Client Communication: Sending automated order receipts, technical support dispatches, and project milestone updates.
- Newsletter Broadcasts: Delivering software update announcements and framework releases to active subscribers (includes a 1-click tokenized unsubscribe option in every email).
3. Security & Tenant Data Isolation
We implement multi-tier security measures to protect your system architecture and client records from unauthorized access, alteration, or disclosure:
- Encrypted Connections: All web traffic and portal interactions are encrypted using 256-bit SSL/TLS protocols (HTTPS).
- Tenant Isolation: Client databases operate within isolated software environments to prevent cross-account data leakage or deadlock congestion.
- Access Controls: Administrative control dashboards are protected by encrypted session verification and JWT authorization nodes.
4. Cookies & Session Tokens
Our platform uses functional cookies and PHP session tokens to ensure essential site navigation and user authentication:
- Authentication Cookies: Maintains your active login session securely in the client portal console.
- CSRF Security Tokens: Prevents unauthorized automated form resubmissions and cross-site request forgery attacks.
- Cookie Preference: You can choose to disable cookies through your browser settings, though certain portal features like automatic login may require cookies to function properly.
5. Third-Party Integrations
To provide seamless payments and server notifications, Bijesh Softech integrates with select third-party service providers:
- Payment Gateways: Razorpay, UPI, and bank gateways process payment authorizations directly under their respective PCI-DSS compliance frameworks.
- Transactional Email Services: Encrypted SMTP mail relays (Zoho Mail / PHPMailer) process order confirmations and system alerts safely.
- External Links: Our site contains links to third-party social networks (LinkedIn, Facebook, YouTube). We are not responsible for the privacy practices of external sites.
6. Your Data Rights & Unsubscribe Policy
Under applicable data protection guidelines, you possess full control over your personal records:
- Access & Correction: You can review and update your profile information anytime through your Client Dashboard settings.
- 1-Click Newsletter Opt-Out: Every broadcast email sent by Bijesh Softech contains an immediate, automated "Unsubscribe" link that removes your email from active mailing lists without delay.
- Account Deletion: You may request complete deletion of your portal user profile and associated data by contacting our legal support desk.
7. Legal Compliance & DPDP Standard
Bijesh Softech complies with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) regulations of India. We reserve the right to disclose personal information if required by law or in good faith to satisfy valid legal processes, court orders, or governmental requests.
8. Contact Our Privacy Desk
If you have questions, data correction requests, or concerns regarding this Privacy Policy, please reach out to our privacy officer:
Bijesh Softech Privacy Office
Khumulwng, TTAADC HQ Complex, Radhapur, 799045, West Tripura, India